FAQs

📦 Orders & Shipping

Q: How long does delivery take?
A: Standard free shipping within the UK takes 5–8 business days after dispatch.

Q: Do you ship internationally?
A: Yes, international shipping may be available. Costs and delivery times are shown at checkout.

Q: How do I track my order?
A: Once shipped, you will receive a tracking number via email. You can also check our Track Your Order page.

💳 Payments & Billing

Q: What payment methods do you accept?
A: We accept major credit/debit cards and secure online payment options such as PayPal (if available).

Q: When will I be charged?
A: Payment is processed at the time of purchase.

🔄 Returns & Refunds

Q: Can I return a product?
A: Yes, returns are accepted within 14 days if the product is unused and in its original packaging.

Q: How do I request a refund?
A: Contact us at zeribashop@gmail.com with your order number.

🛍 Products

Q: Are the product images accurate?
A: We aim to display products as accurately as possible, but slight variations may occur due to lighting or manufacturing.

Q: What if an item is out of stock?
A: If an item becomes unavailable after you place your order, we will notify you and issue a full refund.

📞 Customer Support

Q: How can I contact you?
A:

• Phone: 07932596563

• Email: zeribashop@gmail.com

• Address: 773 High Road, London, N12 8JY, United Kingdom